At SmartERP, we realize that every organization is different with a unique set of requirements. Depending on your needs, SmartERP can offer both hourly and fixed-fee pricing models for our services. SmartERP has services to manage the ‘whole stack’ of a customer’s IT infrastructure. In this model, infrastructure and applications are managed for customers and a single team manages the support. Services are constantly updated, with existing features upgraded and additional features added.
Customers may also elect an à la carte option where they can choose only the specific services that they want SmartERP to manage.
Fixed fee and SLA-based PeopleSoft application management keep the application running like a well-oiled machine without having to worry about bugs, performance, downtime and late evening calls. Production support issues are part of the managed services while all enhancements/change requests becomes a project-based service. Application management services include ownership and support of customer specific application functionality as well.
We offer fully customized testing services to our clients based on PeopleSoft Testing Framework (PTF), which has been strengthened further using our testing productivity enhancement accelerators.
This service is designed for on-premise customers with unique business needs who want to stay on PeopleSoft but would like to move their PeopleSoft infrastructure to the cloud – see our Lift and Shift section below.
PeopleSoft Administration support includes sizing and designing architecture for all PeopleSoft Environments. This service also includes PeopleTools configuration and management for various DB platforms and PSFT versions; applying updates and fixes for PeopleTools and PS applications; managing PeopleSoft security.
We are experienced with and can manage the constant new releases of PeopleSoft Images (PI) leveraging the new PeopleSoft Update Manager (PUM) and make it relevant for your PeopleSoft usage, including incremental additions of new features. We will bring the structure you need to the constantly evolving images in the new PeopleSoft Update Manager world.
To address the current challenges and be prepared for the next generation data center, we believe that a fundamental shift is required within the data center from high maintenance to high performance. Our Data Center Services provide end-to-end management of computing environments. Data Center Services include systems management, systems monitoring, and storage management services to enable a secure, stable, and high-performance systems environment.
We provide 24 x 7 x 365 monitoring, deployment, tuning and upgrade services for the enterprise application commercial middleware products. SmartERP can manage client’s application servers (Oracle WebLogic, IBM WebSphere, and RedHat JBoss), web servers (IIS and Apache), and Message Oriented Middleware for integration such as TIBCO and Oracle Fusion SOA suite. We can be your one service provider to manage the complete application.
24 x 7 x 365 Database monitoring, issue response & resolution, and the sustained support comprises our core DBA managed services.We also provide architecture and design, remote database monitoring, high availability, performance tuning, migration, deployment and upgrade services for any version of Oracle and Microsoft SQL Server databases.
Our Lift and Shift solution helps customers with the migration of on-premise PeopleSoft environments to a Cloud of their choice and assists in bringing down the high cost of on-premise infrastructure maintenance and support.
» Cloud Assessment Phase
» Proof of Concept Phase
» Data Migration Phase
» Application Migration Phase
» Leveraging the cloud
» Optimization Phase
» Reduce your total cost of ownership
» Regular updates to ensure compliance
» Keep pace with new features delivered
» Make PeopleSoft maintenance easier
» Run health checks to receive a current status of your running environments
» Oracle Cloud
» Amazon Web Services
» Microsoft Azure
We leverage PeopleSoft Cloud Manager to help with the “Lift and Shift” of your PeopleSoft environments. We move at the speed of our clients and are fully prepared to help with any of the following strategies.
SmartERP provides a comprehensive approach that offers full support for all key PeopleSoft products, including:
SmartERP Offers Choices That Work For You
