Services and support for all things PeopleSoft

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At SmartERP, we realize that every organization is different, with a unique set of requirements. SmartERP can offer hourly and fixed-fee pricing models for our services depending on your needs. SmartERP has services to manage the ‘whole stack’ of a customer’s IT infrastructure. In this model, infrastructure and applications are managed for customers, and a single team manages the support. Services are constantly updated, with existing features upgraded and additional features added.

We support: Oracle Cloud | PeopleSoft | JD Edwards | E-Business Suite

Hear from one of our many happy PeopleSoft clients

À La Carte Services

Clients may also elect an à la carte option to choose only the specific PeopleSoft services they want SmartERP to manage.

Application Management

Fixed fee and SLA-based PeopleSoft application management keep the application running like a well-oiled machine without worrying about bugs, performance, downtime, and late evening calls. Production support issues are part of the managed services, while all enhancements/change requests become a project-based service. Application management services include ownership and support of customer-specific application functionality as well.

Managed Testing Services for PeopleSoft 8.53+ customers

We offer fully customized testing services to our clients based on PeopleSoft Testing Framework (PTF), which has been strengthened further using our testing productivity enhancement accelerators.

Cloud Hosting and Management of PeopleSoft Application

This service is designed for on-premise customers with unique business needs who want to stay on PeopleSoft but would like to move their PeopleSoft infrastructure to the cloud – see our Lift and Shift section below.

PeopleSoft Environments Management – Production and Non-Production

PeopleSoft Administration support includes sizing and designing architecture for all PeopleSoft Environments. This service also includes PeopleTools configuration and management for various DB platforms and PSFT versions, applying updates and fixes for PeopleTools and PS applications, and managing PeopleSoft security.

Managed Services for PeopleSoft 9.2 Customers in the Post PUM World

We are experienced with and can manage the constant new releases of PeopleSoft Images (PI) leveraging the new PeopleSoft Update Manager (PUM) and make it relevant for your PeopleSoft usage, including incremental additions of new features. We will bring the structure you need to the constantly evolving images in the new PeopleSoft Update Manager world.

Systems Management, Systems Monitoring and Storage Management

To address the current challenges and be prepared for the next-generation data center, a fundamental shift is required within the data center from high maintenance to high performance. Our Data Center Services provide end-to-end management of computing environments. Data Center Services include systems management, monitoring, and storage management services to enable a secure, stable, high-performance systems environment.

Middleware Application Administration Services – Oracle WebLogic, IBM WebSphere, TIBCO, Oracle SOA Suite

We provide 24 x 7 x 365 monitoring, deployment, tuning, and upgrade services for enterprise application commercial middleware products. SmartERP can manage client’s application servers (Oracle WebLogic, IBM WebSphere, and RedHat JBoss), web servers (IIS and Apache), and Message Oriented Middleware for integration such as TIBCO and Oracle Fusion SOA suite. We can be your one service provider to manage the complete application.

Database Administration Services – Oracle and Microsoft SQL Server

24 x 7 x 365 Database monitoring, issue response and resolution, and sustained support comprise our core DBA-managed services. We also provide architecture and design, remote database monitoring, high availability, performance tuning, migration, deployment, and upgrade services for any version of Oracle and Microsoft SQL Server databases.

Lift and Shift

Our Lift and Shift solution helps customers migrate on-premise PeopleSoft environments to a Cloud of their choice and assists in bringing down the high cost of on-premise infrastructure maintenance and support.

Our Methodology

  • Cloud Assessment Phase
  • Proof of Concept Phase
  • Data Migration Phase
  • Application Migration Phase
  • Leveraging the cloud
  • Optimization Phase


  • Reduce your total cost of ownership
  • Regular updates to ensure compliance
  • Keep pace with new features delivered
  • Make PeopleSoft maintenance easier
  • Run health checks to receive a current status of your running environments

SmartERP Supports

  • Oracle Cloud
  • Amazon Web Services
  • Microsoft Azure

  1. Big Bang—Lift and Shift your entire PeopleSoft infrastructure from on-premise to the cloud, including your production environments.
  2. Tip Toe— We will help move your development, testing and one-off project environments to the cloud first and move to production later, once you are fully comfortable with the cloud structure.
  3. Hybrid Cloud—Surround your on-premise applications with cloud point-applications and build integrations between the two.

SmartERP provides a comprehensive approach that offers full support for all key PeopleSoft products, including:

Human Resources ManagementSystems
Core Financials
Enterprise Service Automation
Enterprise Portal Management
Supply Chain Management
Campus Solutions

SmartERP Offers Choices That Work For You


Our upgrade service provides a rapid and cost-effective upgrade to PeopleSoft Enterprise 9.2
Smart Solutions that can be used during the 9.2 upgrade process to dramatically improve the business processes are provided at no additional fee
Automated test scripts to test the standard PeopleSoft business process are provided at no additional fee
Fixed-price upgrades
Lab option for technical upgrade
Remotely access the client environment to perform all phases of the upgrade
Gather objective, reliable information on your prospective employees, and save time and money in the hiring process

Useful resources

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Why Partner With Smart ERP Solutions

An Oracle Partner

Our clients work with Smart ERP Solutions because of our unwavering commitment to delivering cutting-edge technology services, solutions, and exceptional customer service. With our deep expertise in enterprise resource planning (ERP), we empower organizations to optimize their operations, streamline processes, and drive growth. Our comprehensive knowledge of ERP services, combined with our suite of intelligent ERP software, ensures seamless implementation, customization, and ongoing support. We understand the unique challenges of diverse industries and tailor solutions to meet specific business needs, enabling our clients to stay ahead in today's competitive landscape. By partnering with Smart ERP Solutions, clients can unlock their full potential, achieve operational excellence, and realize their strategic goals.

Contact SmartERP