Oracle CX—Customer Experience Solution delivers a great customer experience throughout the customer’s journey and across all interaction channels. CX gives you the ability to socially enable your enterprise, empower mobile access anywhere, and apply learned insights from actionable data, all with the speed and agility of the cloud. CX helps businesses transform customer relationships into loyal brand advocates.
SmartERP’s Oracle CX cloud practice has helped several customers establish their brand in the marketplace while streamlining their internal sales, service and marketing processes. We specialize in integrating Oracle Social Relationship Management (SRM) into the sales and marketing solutions that help customers listen, create and engage across channels like Facebook, Twitter and Instagram.