PeopleSoft Services

Oracle/PeopleSoft is in our DNA. SmartERP was founded by ex–PeopleSoft employees with a specific mission to provide comprehensive, world-class solutions around PeopleSoft.

SmartERP’s solutions-based approach towards PeopleSoft upgrades and new implementations apply prebuilt, proven solutions to address areas that are common to any PeopleSoft project. We facilitate effective decision-making and enable customers to meet their business requirements, with a focus on quality, knowledge transfer and process simplification.

SmartERP has an unparalleled demonstrated track record of 100% success with every single project, and we pride ourselves on finding innovative ways to meet our clients business requirements, providing cost-effective solutions, shortening timelines, reducing risks and lowering the total cost of ownership by avoiding costly customizations. Using our proven approach, we can help you define your long-term PeopleSoft strategy and roadmap, and build a business case that demonstrates real monetary benefits from your on-going investment in PeopleSoft technology, at the lowest risk possible.

SmartERP brings together the best technology and domain expertise in PeopleSoft to offer a full spectrum of services, ranging from implementation and upgrades to application support and maintenance, as well as managed operations, such as Remote DBA and PS Admin services. As a niche player, SmartERP offers the core capabilities one would expect from a professional IT consulting and services organization, as well as the ability to create continued business advantages for clients by exceeding expectations. We look at issues and situations through our clients’ eyes, and take ownership with the client to tackle and resolve them.

Why PeopleSoft Services?

Our upgrade service provides a rapid and cost-effective upgrade to PeopleSoft Enterprise 9.2
Smart Solutions that can be used during the 9.2 upgrade process to dramatically improve the business processes are provided at no additional fee
Automated test scripts to test the standard PeopleSoft business process are provided at no additional fee
Fixed-price upgrades
Lab option for technical upgrade
Remotely access the client environment to perform all phases of the upgrade
Enhance IT effectiveness and drive new innovation

SmartERP provides a comprehensive approach that offers full support for all key PeopleSoft products, including:

Human Resources Management Systems
Core Financials
Enterprise Service Automation
Enterprise Portal Management
Customer Relationship Management
Supply Chain Management
Collaborative Applications

Guided by our robust deliverable-based methodologies, we focus on rapidly improving business performance, minimizing project risk and delivering PeopleSoft assets that are sustainable, affordable and predictable for the system’s useful life.

To achieve these goals, SmartERP offers a full range of reusable methodologies and tools based on our experience of implementing PeopleSoft solutions across multiple industries. This broad array of assets—including estimating tools, configuration guides, business process flows, test scripts and training templates— helps our project teams to hit the ground running and quickly deliver benefits to our clients.

Based on our extensive experience in providing PeopleSoft application management services for a variety of organizations, clients can receive the following benefits:

Higher availability and consistency of PeopleSoft application resources for maintenance and support, new development, upgrades and projects that improve the performance of the client’s business
Lower total cost of ownership for PeopleSoft applications and support

Higher service levels, including more timely maintenance and support, as well as more proactive patching of applications

Our comprehensive portfolio of services include:

Lower risk profile for support activities and business operations that rely on these applications
More flexibility and reduced risk in meeting peak demand and “crunch-time” periods
Integration with Oracle Application Suite or other third-party products
Product Training
Project Management
Professional Services
Application Hosting
Upgrade Services
Application Support and Maintenance
PeopleSoft Consulting and Implementation Services
Customer-specific Customization and Development
Migration to Oracle or other Enterprise Solutions
Technology and Infrastructure Services